Questions & Answers
Here are a a few common questions and our responses. You can also go to each of the 'themed' website sections, for example: Therapy, Inclusive Sports etc., for more specific questions and answers. These can be found at the foot of each page. If you have a question that you think would help others, please let us know and we would be happy to answer the question and publish it in the future.
It is always wise to involve a healthcare professional whilst deliberating a purchasing decision, however, if the right equipment has been established with your therapist and if there is a lack of availability and you wish to make a private purchase - Quest 88 can supply you direct. This is something you may wish to consider if waiting lists for equipment are long, or if only very old loan equipment is available. Talk to your therapist about the best way forward. Similarly if you are looking to purchase a piece of equipment for home to mirror the equipment your child uses at school; Quest 88 can trace the original equipment serial number to match the original specification and quote accordingly.
If your therapist has suggested a tricycle for your child, you may wish to involve your therapist in the buying decision or not. Quest 88 has a great deal of clinical experience and has supplied thousands of tricycles to children and families since 1988. Quest 88’s orthotic heritage; means that we assess tricycles with posture and symmetry at the forefront of our minds. If a Physiotherapist is not available at the time of assessment, we can also provide video for you so that you can obtain their input before buying.
You can simply arrange a demonstration. There is no obligation to buy and it is the best way to establish the exact size, support requirements and accessories you will need. This can be arranged at a mutually convenient date and venue and gives you the opportunity to see and try the equipment first hand. Quest 88 believes in delivering the best equipment solutions for the individual and so trying equipment is important. Quest 88 equipment is rich in features and accessories which need to be tried and explained. Unfortunately 'straight out of the box' solutions can deprive children from having the best start. You can also visit our shop in Shrewsbury, The Inclusive Cycling Hub, and test-ride a wide range of adaptive bikes and other cycles.
Please note that not all products can be purchased online as either the variations are too extensive to list on a website and/or require an assessment to establish the right specification. Therapy products in-particular, may have numerous or complex accessories and options, many of which require some one to one explanation. There is no such thing as a ball park price for this type of equipment, as the final solution can be as unique as the person it is prescribed for. If you are familiar with our products and accessories and would like a pricelist, please add products on this site to your online enquiry basket and select pricelists from the 'follow up' drop-down.
We of-course, list prices for more straight-forward items and make these available for online purchase.
Yes you can. We are aware that these are not always provided with the equipment being issued to families and end-users; and yet it is so important that you understand the conditions of use and safety requirements for the equipment you use. If you would like a copy of the user instructions for your walker, stander or bench, please contact us at email@example.com. We would be delighted to send you either a hard copy instruction manual or electronic copy.